Back in the old days, if you were to say the words “truck driver” to someone random, they would probably judge you and create a negative impression about your personality and image. And quite rightly so. Back in the 60s, truck drivers were rough, ruthless, and dull.
The environment, people, and even the culture from the 60s were different from what we observe today. Back in the days, truck drivers knew only one job – to drive. They were not educated and mostly worked on low, daily wages.
But with the transformation of technology, and with more and more transportation and distribution companies opening up in the United States, trucking became an important job. A job that paid well hired skillful and most importantly, educated drivers who knew the basics of etiquettes, and roads.
But despite all of that, the public opinion for truck drivers is still not very good. Though we know that the public opinion will not change drastically, stereotyping is pretty common in jobs like these. But what measures can we apply to put all these negativities behind?
For starters, you need to think about how people perceive you when you meet them during the day. Just like any other business, the first impression is the last impression as it can make or break your business. Having said that, you should create a trustworthy environment for the people so that they perceive you positively. That way, people will not only respect you for your work but will also respect the company you are working for.
It only takes just a little bit of adjustments to create a level of understanding, trust, and cooperation with the customers and people in general. Follow these simple but effective guidelines and start creating a long-lasting impression from today.
Your dressing should be on point
There is a famous saying: you are what you dress. Before you even interact and communicate with someone, research suggests that people notice your dressing. Similarly, in the trucking business, you should always dress nicely because you are not just representing your company; you are always representing yourself.
We advise you to wear custom logo distribution uniforms with your company’s logo and message so that people remember your company and always reach out if they need something to be delivered. A custom embroidered uniform will not just promote your business, it will create multiple opportunities for new customers.
Stay courteous. Everyone is a customer.
Common courtesy is a lost cause these days. But you can change the perception of truck drivers in general by staying true to your values and portray a positive personality. Remember, if you want to advance in your trucking career, you must treat everyone like you treat your customers.
But the question is, who exactly are your customers? You may be wondering that your direct customers are people you deliver your package to, but in general terms, your customers are the common folk you get to meet and communicate every day.
It doesn’t really matter who you are talking to. You need to be polite, courteous, and well-mannered and within your limitations so that people perceive you as a gentleman. Once you have created an impression for yourself, your business will be well-perceived by the people and your personality will be well-liked for a lifetime.
Your attitude reflects your personality
In the trucking business, we all have experienced an annoying driver that needs to cool down a bit. In this line of work, this is a common norm, and it doesn’t really matter how skillful and knowledgeable he is, people will find excuses to not communicate with him.
In this line of work, we agree that every day will be different, and there will be times when you will find people with bad mood swings and behavior. Even in these testing situations, you still want to keep your cool and stay as humble as possible for your business, and for the people around you.
When dealing with a new customer, greet firmly and introduce yourself assertively. If people like your communication skills, they will remember you for a long time, and if they are ever in need of some work, they will always remember your company for the job.