Voice-enabled gadgets have become popular among Smartphone users, including healthcare professionals and patients, thanks to:
- Apple’s Siri
- Google’s Assistant
- Microsoft’s Cortana
These voice assistants, which are powered by artificial intelligence (AI), can communicate with users and aid them with day-to-day tasks. Vendors are researching the various features and functionality that can benefit patients and Healthcare Virtual Assistance providers, as technology begins to make its way into users’ homes via voice-based assistant devices.
For many in the healthcare industry, the major question is how new technology might improve patient involvement. Here are five applications for a healthcare virtual assistant.
- Reminders to patients at home
A critical role is the capacity to remind patients about their medicine. Medication adherence is one area where doctors recognize that it is difficult to enforce. When it’s time to take medication, a healthcare virtual assistant can alert and communicate with customers. Additional reminders can also be sent via the interactive system.
Patients with diabetes, for example, can benefit from pleasant reminders to check their glucose levels. A clinician or a patient can use an app to set up reminders. Patients will recognize the welcoming voice of the healthcare virtual assistant, which will help them keep track of tasks and reminders related to their health.
- Capabilities for data collection
In the past, physicians who needed to collect specific data from their patients regularly depended on paper, home computers, or mobile devices to do it. The new voice-activated devices can collect data merely by conversing with patients verbally.
Platforms like Orbita’s Voice Experience Designer are already on their way to HIMSS17 to demonstrate these capabilities and how they can connect with patients using the Echo Dot. Orbita understood that physicians and hospitals commonly need to survey patients at home, so they created a tool that allows them to design any combination of questionnaires to connect with patients 24/7 and gather the information they need.
- System in progress with seamless integration
Aside from processing speech queries and responding to voice instructions, voice-based assistants can interface with other third-party platforms to conduct various tasks and retrieve data. As a result, it can serve as a central hub for interfacing with a variety of devices and systems, as well as a common interface for patients.
- Health-evaluation instrument
Another area of potential impact would be performing various health assessments at home and then triggering specific actions based on the results. Patients may be directed to the nearest emergency room as a result of these examinations, or a note may be written and sent to their primary care physician.
These assessments can be used by hospitals to keep track of patients who have recently been discharged. At certain intervals, the healthcare virtual assistant can communicate with patients, assess their state, and determine if anything raises fears that they may be in danger.
- Tool for patient education
The voice-activated device can also serve as an instruction manual or a library of patient education materials. It can provide patients with instructional content tailored to their condition or answer any concerns they may have. Patients can also ask the digital assistant about the symptoms of specific ailments.
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Contact us to see how our experience and streamlined efforts, when combined with your processes, may quickly catapult your organization to the next level.
Finally, while these home tech gadgets have been widely adopted for smart home automation, hospitals will examine them as a way to boost patient engagement activities. These devices provide a human-like experience and can be tailored to the user’s preferences.
However, Alexa, Cortana, and other AI Healthcare virtual assistance all share one flaw: their reliance on internet access. These devices may one day have their built-in cellular signal, making them less reliant on connectivity, but in the meantime, expect more voice-based Healthcare virtual assistance to enter the healthcare space.